Privacy policy

Common Collective operates this online store and website, including our products, services, content, and other features available through the website. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or contact us.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Your name
Email address
Phone number
Billing and shipping address
Order and purchase information
Product and transaction details
Information you provide when contacting our customer support
Device and browser information
IP address and website usage information
Information collected through cookies and similar technologies

Payment information is processed through our payment providers. We do not directly store your complete payment card details unless otherwise stated.

2. How We Collect Information

We may collect information:

Directly from you when you place an order, create an account, contact us, or use our website.
Automatically when you browse or interact with our website through cookies and similar technologies.
Through Shopify and other service providers that help us operate our online store.
From payment, shipping, delivery, and other service providers involved in completing your order.

3. How We Use Your Information

We may use your personal information to:

Process and fulfill your orders.
Process payments and transactions.
Arrange shipping and delivery.
Process returns, exchanges, and refunds.
Communicate with you about your orders.
Respond to customer service enquiries.
Improve our website, products, and services.
Provide a better shopping experience.
Detect and prevent fraudulent or unauthorized activities.
Comply with applicable legal and regulatory requirements.

If you choose to receive promotional communications from us, we may also use your contact information to send you information about products, offers, or promotions.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand how visitors use our website, and improve your shopping experience.

Some cookies may be provided by Shopify or other third-party services used on our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Sharing Your Information

We may share your personal information with trusted service providers when necessary to operate our business and provide our services.

These may include:

Shopify, which powers our online store.
Payment providers that process transactions.
Shipping and delivery partners.
Technology and website service providers.
Customer support or communication service providers.
Analytics or marketing service providers, where applicable.
Government authorities or other parties where required by law.

We do not sell your personal information for money.

6. Shopify

Our online store is powered by Shopify. Shopify provides the technology that allows us to operate our website, process orders, and provide our services.

Information you provide through our website may be processed by Shopify and other service providers as necessary to operate the store.

For more information about how Shopify handles personal information, please refer to Shopify's privacy policies.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system or method of transmitting information over the internet can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, comply with legal obligations, and protect our business.

When personal information is no longer required, it may be deleted or securely disposed of as appropriate.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information where applicable.
Opt out of promotional communications.
Ask questions about how your information is collected and used.

To exercise your privacy rights, please contact us using the details provided below.

10. Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Common Collective
Email: commoncollective.ccstore@gmail.com
Address: 102 C Kootukadu Sreenivasan Nagar 15, 15 Velampalayam Solipalayam, 641652, Tiruppur, Tamil Nadu, India

Last Updated: August 18, 2026