शिपिंग नीति

Last Updated: August 2026

At Common Collective, we aim to process and deliver your orders safely and on time. This Shipping Policy explains how your order will be processed, shipped, and delivered.

1. Order Processing

Once your order and payment are successfully confirmed, we will begin processing your order.

Orders are generally processed within 1–3 business days.

Orders placed on weekends or public holidays will be processed on the next available business day.

You will receive an order confirmation after placing your order and shipping information once your order has been dispatched.

2. Delivery Time

After your order has been dispatched, the estimated delivery time is generally 3–7 business days, depending on your delivery location.

Delivery times may vary for remote or certain serviceable locations.

Please note that delivery estimates are not guaranteed and may be affected by circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges will be displayed during checkout before you complete your purchase.

Any free shipping offers will be clearly mentioned on our website and may be subject to specific terms and conditions.

4. Order Tracking

Once your order has been shipped, we may provide tracking information through your registered email address, phone number, SMS, or other available communication methods.

You can use the tracking information provided to check the status of your shipment.

5. Delivery Address

Please make sure that your name, phone number, and complete delivery address are correct when placing your order.

Common Collective is not responsible for delays, failed deliveries, or additional charges caused by incorrect, incomplete, or inaccurate delivery information provided by the customer.

If you notice an incorrect address after placing your order, please contact us as soon as possible.

6. Delivery Delays

While we aim to deliver your order within the estimated timeframe, delays may occasionally occur due to:

  • Courier or logistics delays

  • Weather conditions

  • Public holidays

  • High order volumes

  • Remote delivery locations

  • Incorrect or incomplete address information

  • Natural disasters or other unforeseen circumstances

Common Collective is not responsible for delays caused by circumstances beyond our reasonable control.

7. Failed or Missed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, the address is incorrect, or the courier is unable to contact the customer, the courier may make another delivery attempt or return the package to us.

If an order is returned to Common Collective due to an incorrect address or repeated failed delivery attempts, additional shipping charges may apply for reshipping the order.

8. Damaged Package

Please inspect your package when it is delivered.

If the package appears significantly damaged or the product inside is damaged, please take clear photographs or videos of the package and product and contact us as soon as possible.

We will review the issue and provide an appropriate solution according to our Return & Refund Policy.

9. Incorrect or Missing Items

If you receive an incorrect product or an item is missing from your order, please contact us as soon as possible with your order number and relevant photographs or videos.

We will review the issue and assist you with the next steps.

10. Changes or Cancellation After Dispatch

Once an order has been dispatched, we may not be able to change the delivery address or cancel the order.

If you need to make a change to your order, please contact us as soon as possible before the order is dispatched.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Common Collective
Email: commoncollective.ccstore@gmail.com
Address: 102 C Kootukadu Sreenivasan Nagar 15, 15 Velampalayam Solipalayam, 641652, Tiruppur, Tamil Nadu, India